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Is there a way to help get performance stats from Alibre and figure out bottlenecks?

DavidJ

Administrator
Staff member
There is a hint that the latest HOOPS engine in Alibre may have issues with certain graphics cards. I have no specific information on this so can't say if this is implicated in the reported behaviour here.

If reporting to support, please include graphics adapter details (so we can look for patterns / common hardware). If there are 'problem adapters' and these can be identified, we can feed back to HOOPS and beyond (hopefully to be resolved by either tweaks to HOOPS or updated driver from the chip maker).
 

Max

Administrator
Staff member
3090 should work fine. I used a 3090 for years. Something unique to your system is happening. This is absolutely not common, and should definitely not be happening.

In the latest version, there's a new system option that allows you to permanently set the graphics card within Alibre Design, instead of Windows. Remove your Windows setting and use the AD one.

I suggest you contact Support. No point in trying to read the tea leaves in something so random. For all we know, you could have a conflicting mouse driver (yes, it has happened).
 
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stepalibre

Alibre Super User
That looks like a rendering/graphics processing and/or driver issue to me. What's the performance like with a single monitor or another GPU with the same setup? Can you try the same setup with a resolution lower or higher than 1440p? Is the motherboard and the other components compatible?

Check if display scaling will help when set on Alibre Design.exe:

1739930765296.png

Framerate is dropping like that because something is not the appropriate size:
GPU memory
Display scale
Display resolution
Screen size
And/or combined with the wrong device drivers for the monitors, motherboard or GPU. Your hardware configuration (AMD CPU/GPU + 3 1440p screens) might not be compatible Alibre Design v28.

I don't think any logs will uncover this issue. It's likely software/hardware Incompatibility.
 
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