Alibre Buyer Beware
I purchased Alibre last fall for my company. At that time, I asked pointed questions about terms of use. Since I work for a small company, I asked if I could install the software on more than one computer so that our two person engineering group could each use the software. Alibre said yes, but only one copy could be running at a time.
Both my co-worker and me have been using the software since last fall. Between the two of us, we use it for, at the most, 5% of our available time. Throughout this period, my co-worker, in his communication with the Alibre Assistant, has been very open about the fact that the registered user was myself.
Today, my co-worker was operating the software. Alibre contacted my co-worker and informed my co-worker that only the registered user (myself) could operate the software. Further, my co-worker was instructed to remove Alibre from his computer. My co-worker complied.
I contacted Alibre and they confirmed only the registered user could operate the software. Alibre did say another user could, occasionally, use the software to view files. I asked if this use violated the EULA. Alibre said, technically, this would be a EULA violation. This leaves me confused about Alibre's policies.
Ultimately, I feel like Alibre lied to me. I understand it was my responsibility to read and understand the EULA when I installed the software. But, darn it, I thought I could trust their verbal commitments. I thought Alibre understood my small company's needs. I feel that two users, whose total software usage is minimal, should be free to use the same license.
Am I crazy?
I purchased Alibre last fall for my company. At that time, I asked pointed questions about terms of use. Since I work for a small company, I asked if I could install the software on more than one computer so that our two person engineering group could each use the software. Alibre said yes, but only one copy could be running at a time.
Both my co-worker and me have been using the software since last fall. Between the two of us, we use it for, at the most, 5% of our available time. Throughout this period, my co-worker, in his communication with the Alibre Assistant, has been very open about the fact that the registered user was myself.
Today, my co-worker was operating the software. Alibre contacted my co-worker and informed my co-worker that only the registered user (myself) could operate the software. Further, my co-worker was instructed to remove Alibre from his computer. My co-worker complied.
I contacted Alibre and they confirmed only the registered user could operate the software. Alibre did say another user could, occasionally, use the software to view files. I asked if this use violated the EULA. Alibre said, technically, this would be a EULA violation. This leaves me confused about Alibre's policies.
Ultimately, I feel like Alibre lied to me. I understand it was my responsibility to read and understand the EULA when I installed the software. But, darn it, I thought I could trust their verbal commitments. I thought Alibre understood my small company's needs. I feel that two users, whose total software usage is minimal, should be free to use the same license.
Am I crazy?