They may be getting far TOO MUCH feedback.....
Here's a recent sample of what many posters have been sending as a message...It's wonderful feedback for deciding whether to continue development:
"I haven't heard from 3DS about an update, so I am moving to Fusion 360 because 3DS has totally lost credibility for me"
"I haven't heard from 3DS about an update, so I am discontinuing my maintenance, it just isn't worth it anymore"
" I did not renew maintenance last December because I only use Geomagic 1-2 hours a week and I'm very unsure if it's in their plans to keep supporting it. I find myself using Fusion 360 more and more except when I need good drawings. "
"As many know I let my maintenance lapse a while back. I won't get into why again here, but I will say this; I can't remember getting any communications since doing so to try to "win" me back over."
"The lack of corporate outreach to the user community since 3DS bought Alibre doesn't bode well. It is still an excellent deal when bought new, but I no longer see the value in continuing maintenance,"
"Apart from the usual disappointment of not knowing if ...a) my maintenance for this year was just p**ssing good money up the wall b) there is a future at all left in GD"
"this potentially great piece of software that isn't quite complete"
Me, I just sent out another bunch of invoices, just one of which would pay my maintenance and have leftover.
NO software is EVER "complete", but GMD is looking better every time I use it. Do I have problems sometimes? Yes, just look at posts. But when I have a problem (as long as it isn't fillets) it's usually because I am doing some off-the wall thing. And most of those get resolved.
AutoCad has the best manuals of any I have worked with, but they ain't perfect by far. The number of ways to get to a particular error, I am coming to realize, approaches infinity. I have written user manuals for products, and it ain;t easy even when all you have is buttons and switches. Commands working on arbitrary geometry? Yowza......
It would indeed be nice if the manual were updated with the S/W. I suspect it was not started correctly. It needs to have been keyed to the version number, and tied in with the ECO system as an "affected document" that has to be updated as part of the ECO. Otherwise it won't happen, been there, seen that, got whipped with the t-shirt.
I suppose in fairness I should mention we are not alone.... OTHER programs have disgruntled users.... and apparently goofy or counterproductive operation
Here's a quote I happened across while looking for info on the very same problem. It's from an AutoCad forum
"Why do you need my model to prove my point? You know and I know that the ADSK program creates inconsistent face body relationships and doesn't throw a warning to the user when it happens. Only after reopening or inserting the solid model in another drawing is the user notified and then it's too late. And besides that warning is ambiguous and gives no clue to the user where the problem is in the model. Then the user has to go fishing and searching for the issue in the model.
I know how to fix it myself in the model and don't need your help to fix it.
I'm saying the "DEFECT" with the ADSK program is the fact that the user isn't notified by the program when an inconsistent face body relationship was created at the time it was created so the user can take care of the isuue at the same time.
I hope you will understand my point. I don't expect that anybody at ADSK will give two hoots about it though. "
Sounds remarkably like what we see here.....