Drawing Template colour JPGs have become monochrome (Since installing v2019)

[raygilbert]

Since upgrading to v2019, both new and existing drawings have changed the coloured company logo to greyscale. The drawing template has been in use for more than 3 years. It displays in mono on the screen and prints in mono on the colour printer, I cannot see any options to sort this. Thanks

 

[DesignTime]

Hi Ray,

Please submit a support ticket to support@alibre.com and include your template from v2018 so our support team can diagnose and resolve the issue.