error messages

[conservativetrolls]

Hi guys, appreciate your help!!

I don't know if this is the proper place for this but here goes;

gotten several messages of this nature and it says "if it persists" report it. Here's the entire message;

not a clue about how to fix!!

at DevExpress.XtraBars.Ribbon.RibbonOffice2013BackstageViewContainerControl.UpdateContentBounds()
at System.Windows.Forms.Control.OnSizeChanged(EventArgs e)
at DevExpress.XtraBars.Ribbon.RibbonForm.OnSizeChanged(EventArgs e)
at System.Windows.Forms.Control.UpdateBounds(Int32 x, Int32 y, Int32 width, Int32 height, Int32 clientWidth, Int32 clientHeight)
at System.Windows.Forms.Control.UpdateBounds()
at System.Windows.Forms.Control.WmWindowPosChanged(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at DevExpress.XtraEditors.XtraForm.DoBase(Message& msg)
at DevExpress.Skins.XtraForm.FormPainter.DoBaseWndProc(Message& msg)
at DevExpress.Skins.XtraForm.FormPainter.WMWindowPosChanged(Message& msg)
at DevExpress.Skins.XtraForm.FormPainter.DoWndProc(Message& msg)
at DevExpress.Skins.XtraForm.RibbonFormPainter.DoWndProc(Message& msg)
at DevExpress.XtraEditors.XtraForm.ProcessByPainter(Message& msg)
at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
at DevExpress.XtraBars.Ribbon.RibbonForm.WndProc(Message& msg)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

[simonb65]

Report it to support@alibre.com.

Give them a description of what you were doing at the time and if possible steps to reproduce it. You may have share your model with them and this error message detail. I'm sure they will ask for more info if they need it.

 

[DavidJ]

Also tell support - Is this specific to certain file(s)? Has the software previously worked OK on the computer? Any recent updates to Alibre, Windows, Hardware?

 

[simonb65]

The stack dump is relating to the Ribbon and it recalculation of the bounding size, instigated by a windows resize event, so tell them what you were doing to the Alibre application window at the time! i.e. moving, minimizing, hiding, resizing, etc.