Installation Problem
I just purchased my first version of Alibre Design (Expert) 8.2 recently (this week). I am unable to install it.
I repeatedly get the following error message:
"Failed to extract 'license agent' from the binary table"
Here's what's listed in the Alibre Knowledge base:
When I install Alibre Design, I receive the message: InstallShield error while installing Alibre Design: failed to extract 'license agent' from the binary table.
This error can occur when Windows Installer is unable to complete setup due to lack of disk space. Please delete all temp (*.tmp) files on your system partition. Next, browse the Alibre Design CD-Rom. Expand the Alibre_Design folder. If you have a Windows NT or 2000 system, please double-click to run instmsiw.exe. Otherwise, double-click instmsia.exe. This will re-install Windows Installer. Once complete, re-run the Alibre Design installation.
There is no "instmsia.exe" included on the Alibre 8.2 installation disk so the solution there is not an option. I suggested that Alibre update this information immediately to account for the discrepancy.
My operating system is Windows XP Pro SP2. I have over 50 GB of unused space on my hard drive. I've installed everything listed in the requirements including the recommended versions of Microsoft virtual machine and Direct X.
I've even disabled Norton Security, deleted all Alibre associated files from my system registry and rebooted several times, all to no avail.
Can anyone familiar with my problem be of assistance with this? Otherwise, I'm requesting a complete refund simply because I cannot install the application on my system.
Operating System: Windows XP Professional SP2
Computer: Gateway ATXAEG LX2 700XL
Manufacture Date: 07/12/02
Processor: Intel Pentium 4 CPU 2.53 GHz
RAM: 2 GB
File System: NTFS
Hard Drive Size: 120 GB (disk - 26 % full)
Display Adapter: NVIDIA GeForce4 Ti 4600 (11/09/04)
Memory: 128 MB
Bios Information: Version 4.25.0027
PERIPHERALS
Mouse: Logitech MX1000 Laser Cordless
Monitor: Wacom Cintiq 18SX Interactive Pen Display
Scanner: Microtek ScanMaker 9800XL
Printer: Epson Stylus Photo 2200
SECURITY SOFTWARE
Anti-Virus & Firewall: Norton Internet Security 2005
Spyware: Webroot Spy Sweeper 2
I just purchased my first version of Alibre Design (Expert) 8.2 recently (this week). I am unable to install it.
I repeatedly get the following error message:
"Failed to extract 'license agent' from the binary table"
Here's what's listed in the Alibre Knowledge base:
When I install Alibre Design, I receive the message: InstallShield error while installing Alibre Design: failed to extract 'license agent' from the binary table.
This error can occur when Windows Installer is unable to complete setup due to lack of disk space. Please delete all temp (*.tmp) files on your system partition. Next, browse the Alibre Design CD-Rom. Expand the Alibre_Design folder. If you have a Windows NT or 2000 system, please double-click to run instmsiw.exe. Otherwise, double-click instmsia.exe. This will re-install Windows Installer. Once complete, re-run the Alibre Design installation.
There is no "instmsia.exe" included on the Alibre 8.2 installation disk so the solution there is not an option. I suggested that Alibre update this information immediately to account for the discrepancy.
My operating system is Windows XP Pro SP2. I have over 50 GB of unused space on my hard drive. I've installed everything listed in the requirements including the recommended versions of Microsoft virtual machine and Direct X.
I've even disabled Norton Security, deleted all Alibre associated files from my system registry and rebooted several times, all to no avail.
Can anyone familiar with my problem be of assistance with this? Otherwise, I'm requesting a complete refund simply because I cannot install the application on my system.
Operating System: Windows XP Professional SP2
Computer: Gateway ATXAEG LX2 700XL
Manufacture Date: 07/12/02
Processor: Intel Pentium 4 CPU 2.53 GHz
RAM: 2 GB
File System: NTFS
Hard Drive Size: 120 GB (disk - 26 % full)
Display Adapter: NVIDIA GeForce4 Ti 4600 (11/09/04)
Memory: 128 MB
Bios Information: Version 4.25.0027
PERIPHERALS
Mouse: Logitech MX1000 Laser Cordless
Monitor: Wacom Cintiq 18SX Interactive Pen Display
Scanner: Microtek ScanMaker 9800XL
Printer: Epson Stylus Photo 2200
SECURITY SOFTWARE
Anti-Virus & Firewall: Norton Internet Security 2005
Spyware: Webroot Spy Sweeper 2