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Updating

hradford5

hradford5

Senior Member
I have a current maintenance contract on my Geomagic design, and would like to update to the Version 17. But when I go to the downloads page, the file that is downloaded is Geomagic_V2014_15088_x64.exe.
Is this the correct file? I already have PRODUCTVERSION 15,0,2,15088
 
N

normc

Member
DavidJ said:
Get new installer from
https://3dsystems.teamplatform.com/page ... dvsqblb067

You will need your 16 character activation code (should have been e-mailed to you previously - Geomagic or your reseller can retrieve this for you).

Uninstall v15 be fore attempting to install v17

Activate software as shown here
http://support1.geomagic.com/link/porta ... ual-Dongle
Click to expand...

I updated my laptop without first uninstalling V16. Seemed to work ok. Did not ask me for the activation code. Is there something that I am missing on proper procedure to make V17 work properly?
 
dwc

dwc

Alibre Super User
normc said:
DavidJ said:
I updated my laptop without first uninstalling V16. Seemed to work ok. Did not ask me for the activation code. Is there something that I am missing on proper procedure to make V17 work properly?
Click to expand...
Click to expand...

I did the same and it has worked fine.
I think that in that case you do not need the activation code again, you do, I would presume, if you uninstall.

It may be different when updating from older versions.

Don
 
DavidJ

DavidJ

Administrator
Staff member
I wasn't answering a question about updating from v16, but from v15.

You aren't missing anything in your update process.
 
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