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Annoying crashes

I feel it must be to do with the references in ext 2 not updating or becoming invalid at some point in the development of the part.
The real issue is that an issue/conflict can continue lurking in the background and then rear its ugly head & bite you in the bum when you least need it.
Yes, perhaps it could have been more robustly modelled, but these bits are constantly being altered to the clients whim, so you can never quite second guess what you're going to end up with - its not quite like looking at a finished part & deciding the best way to model it! Besides, that shouldn't be a problem.
For whatever reasons that part has given problems. I'd fixed them (so I thought), and everything is fine & good & working as it should with no issues, then right when you need to show the customer what they're getting, it kicks off & you've got egg on your face!
 
Data and design integrity are breaking. You should contact support asap.
My thoughts:
Markaj said:
I feel it must be to do with the references in ext 2 not updating or becoming invalid at some point in the development of the part.
Click to expand...
Alibre should catch conditions that will result in breaking the model.
Markaj said:
The real issue is that an issue/conflict can continue lurking in the background and then rear its ugly head & bite you in the bum when you least need it.
Click to expand...
This makes the software unusable.
Markaj said:
Yes, perhaps it could have been more robustly modelled, but these bits are constantly being altered to the clients whim, so you can never quite second guess what you're going to end up with - its not quite like looking at a finished part & deciding the best way to model it! Besides, that shouldn't be a problem.
Click to expand...
Yes it shouldn't be the problem. This is not a design intent issue. You can design a model 100 ways not your problem this is a software problem.

To determine if the issue is Alibre I would recreate the project in a different CAD package as a sanity check. You need to know if you can rely on Alibre for your work. I would stop everything to find the root cause.
 
This kind of problem seems to happen more and more with each revision. I do a lot of part design in assembly mode and boolean operations. I find that after I'm done it's best to delete the assembly relations and redefine the features in part mode. Quiting and re-starting Alibre also helps. This is a huge waste of time.
 
bicycleboy said:
This kind of problem seems to happen more and more with each revision. I do a lot of part design in assembly mode and boolean operations. I find that after I'm done it's best to delete the assembly relations and redefine the features in part mode. Quiting and re-starting Alibre also helps. This is a huge waste of time.
Click to expand...
The feature should fail It should catch failures and require you to resolve them before continuing. If these are not software bugs then tell me what they are.

@Max @DavidJ Can a developer have an account to answer questions directly on the forum? Why create a support ticket when everything is the on the forum? Who is the tech lead? Who is the development lead? Who is the person responsible for Features? I can speak to someone directly?
 
The user forum represents a relatively small proportion of the total user base. Support has to work for all users, not just those who frequent the forum.

Developers are busy doing exactly that, distracting them would reduce available development effort. Important posts or threads here are often linked for attention of Development, so don't assume they are not aware.
 
All I'm asking is for communication from development. I don't understand why a developer can't address issues on the forum. Alibre could hire someone or allow a developer to answer simple questions. Can I speak to a developer on the phone or email?
 
I want to speak with an engineer, someone who writes or maintains C++ code. It can be scheduled for a later date, when they are available.
 
Hi all,
I would like to tack in on the back of this post if I may. As this post is now 12 months old, it is important that all users of Alibre whether it be inhouse developers, administrators, and us as the end-user, are all aware of any ongoing issues (if they exist). As @DavidJ has indicated, I am sure Alibre are busily working in the background to resolve any issues as they arise.

I myself am extremely happy with Alibre, that said, yes I also experience ongoing crashes form time to time....I just deal with it.

Of Possible Interest to Alibre:
One such crash repeated itself today on my system when I had multiple Alibre part windows open, and I was editing multiple sketches, that is to say, I had three or more sketches open at the same time with none of the changes saved (at the time of the crash).
I made a small adjustment to one dimension, I attempted to regenerate one sketch to last feature, and that's when Alibre crashed (without any error description I might add). Alibre just closed. Upon reopening Alibre I was offered an opportunity (dialogue) to save a file that had apparent errors. Interestingly, NONE of the files I had opened at the time of the crash were erroneous upon reopening :).

If any of the Alibre support team are interested, please let me know otherwise I'll just continue happily and merrily along my way.

My System:
Device name xxxxxxxxxxxxx
Processor Intel(R) Core(TM) i9-14900HX 2.20 GHz
GPU nVidia GeForce RTX 4080
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Home
Version 24H2
Installed on ‎16/‎12/‎2024
OS build 26100.2605
Experience Windows Feature Experience Pack 1000.26100.36.0
 
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