stepalibre
Alibre Super User
What if it was a part checked into a PDM system? That would be a nightmare to deal with.
Annoying crashes
- Thread starter Markaj
- Start date
I feel it must be to do with the references in ext 2 not updating or becoming invalid at some point in the development of the part.
The real issue is that an issue/conflict can continue lurking in the background and then rear its ugly head & bite you in the bum when you least need it.
Yes, perhaps it could have been more robustly modelled, but these bits are constantly being altered to the clients whim, so you can never quite second guess what you're going to end up with - its not quite like looking at a finished part & deciding the best way to model it! Besides, that shouldn't be a problem.
For whatever reasons that part has given problems. I'd fixed them (so I thought), and everything is fine & good & working as it should with no issues, then right when you need to show the customer what they're getting, it kicks off & you've got egg on your face!
The real issue is that an issue/conflict can continue lurking in the background and then rear its ugly head & bite you in the bum when you least need it.
Yes, perhaps it could have been more robustly modelled, but these bits are constantly being altered to the clients whim, so you can never quite second guess what you're going to end up with - its not quite like looking at a finished part & deciding the best way to model it! Besides, that shouldn't be a problem.
For whatever reasons that part has given problems. I'd fixed them (so I thought), and everything is fine & good & working as it should with no issues, then right when you need to show the customer what they're getting, it kicks off & you've got egg on your face!
stepalibre
Alibre Super User
Data and design integrity are breaking. You should contact support asap.
My thoughts:
To determine if the issue is Alibre I would recreate the project in a different CAD package as a sanity check. You need to know if you can rely on Alibre for your work. I would stop everything to find the root cause.
My thoughts:
Alibre should catch conditions that will result in breaking the model.
This makes the software unusable.
Yes it shouldn't be the problem. This is not a design intent issue. You can design a model 100 ways not your problem this is a software problem.
To determine if the issue is Alibre I would recreate the project in a different CAD package as a sanity check. You need to know if you can rely on Alibre for your work. I would stop everything to find the root cause.
stepalibre
Alibre Super User
To fix it, suppress the corrupted feature, then redefine the feature.
Let me know if this is correct.
Let me know if this is correct.
bicycleboy
Member
This kind of problem seems to happen more and more with each revision. I do a lot of part design in assembly mode and boolean operations. I find that after I'm done it's best to delete the assembly relations and redefine the features in part mode. Quiting and re-starting Alibre also helps. This is a huge waste of time.
stepalibre
Alibre Super User
The feature should fail It should catch failures and require you to resolve them before continuing. If these are not software bugs then tell me what they are.
@Max @DavidJ Can a developer have an account to answer questions directly on the forum? Why create a support ticket when everything is the on the forum? Who is the tech lead? Who is the development lead? Who is the person responsible for Features? I can speak to someone directly?
The user forum represents a relatively small proportion of the total user base. Support has to work for all users, not just those who frequent the forum.
Developers are busy doing exactly that, distracting them would reduce available development effort. Important posts or threads here are often linked for attention of Development, so don't assume they are not aware.
Developers are busy doing exactly that, distracting them would reduce available development effort. Important posts or threads here are often linked for attention of Development, so don't assume they are not aware.
stepalibre
Alibre Super User
A developers can't or aren't allowed to answer questions on the forum at all?
stepalibre
Alibre Super User
I pay for maintenance and would like customer support.
stepalibre
Alibre Super User
All I'm asking is for communication from development. I don't understand why a developer can't address issues on the forum. Alibre could hire someone or allow a developer to answer simple questions. Can I speak to a developer on the phone or email?
stepalibre
Alibre Super User
I want to speak with an engineer, someone who writes or maintains C++ code. It can be scheduled for a later date, when they are available.