I like to let the dust settle before updating my work PC.
This is
important to us. We don't like the perception of "releases are bad". This release was a bit unique for us in terms of the development - but the post release experience is also a bit unique in that many of the issues heard on the forum were not uncovered during the beta.
We have had an unprecedented amount of post-releases here - trying to be as reactive as possible. About one a week. We never do that - we are really trying to plug some issues - be it known that many people are experiencing no issues - but those that are we take seriously. Further, we are trying to live by the "fix early, fix fast, QA and ship itttttt" rule, whereas previously we were a bit more conservative and might take longer to fix stuff.
A bit of that is on us - I'll own we should have taken more focus towards issues like non-searchable text etc - we can't really do anything about it until the subsequent release of TechSoft. But at some point we had to release - we had been in this exact position of tradeoffs for multiple months- do we ship regardless of the known issues with our partner or do we delay until X more months. We made the decision that we've delayed too long already - let's get it out. That's on me, personally - I feel it was the right decision. If we were to wait, 2019 would ship in Sept, or Oct. We had to make a decision - and the result is most people have a good experience with 2019 but some do not - and for those that do not we are working overtime to fix it.
Irrespective of that I should have taken more ownership of letting people know the limitations of the new, if temporary, state of things. My bad, and I'm sorry.
However, a lot of other issues like "things are blurry" didn't really show up broadly in the beta. This has been a bit of a learning experience for us - one which we won't soon forget.
I really appreciate everyone's patience while we solve this set of issues. 2-3 weeks.